Hewitt installs six IBM z900 enterprise servers

Armonk 22 March 2001 Hewitt Associates implemented the first IBM eServer z900 mainframe Parallel Sysplex clustering solution. The multi-million dollar investment includes six IBM z900 enterprise servers, enabling Hewitt to supply near continuous benefits administratio

Hewitt, the largest provider of multi-service benefits outsourcing in the U.S., is using six IBM z900 servers to support the growth of their robust benefits administration system. This system fully integrates defined benefit, defined contribution and health and welfare administration and easily integrates with other systems via open standards. With IBM's Parallel Sysplex technology, Hewitt has the capacity, flexibility and availability required to serve all of their clients' needs.

Hewitt handles nearly 54 million customer interactions annually in real time, through the Internet, interactive voice response (IVR) system and Benefits Center. The reliability, scalability and industry-leading security features of the z900 will enable Hewitt to meet the especially heavy demand during the fall enrollment period when customer interactions reach their peak.

The IBM Parallel Sysplex architecture features a data-sharing environment. Unlike some clustering technologies that partition databases, in a Parallel Sysplex cluster all processing power and data can be available to all servers. In the unlikely event of a server failure, this "shared data" design allows the workload to be distributed across the entire Parallel Sysplex cluster and resumed without interrupting applications or operations.


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