First Martin Mähler started with Grid technology Concepts and presented 4 usage models with own value proposition. The first is processing, aggregation of computing power via a distributed set of heterogeneous systems; the second data, secure access and common usage of distributed databases in collaboration; the third is resiliency, improving the quality of distributed system in the case of unplanned incidents; the last is on-demand, access to resources in the utility model. These models need advisory services, planning, design, implementation and operation. Advisory and implementation services help the customers to realise the grid advantages.

The IGS service areas lie in the following industrial sectors: energy, financial services, production, bioinformatics, communication and media and the public sector. The service offerings in the technology areas are planning, development and installation. They begin with the base, the fabric layer with physical resources (hardware/software services), connectivity layer, security, transport, routing (networking/security services), resource layer, resource management services, (middleware services), collective layer, global interactions and services (integration services).

The application layer offers grid enabled secure and scalable virtual organisations. In this layer we can additionally find inter-agency collaborative data grid, compute intensive simulations, weather simulation and modelling, utility compute providers, B2B (business-to-business) hubs and trading networks and high availability operational support systems.

IGS offers its customers the analysis, planning, design, implementation, and operation. Here they organise a ROI analysis. They develop a grid pilot and proof the concept. For example they offer the Globus 2.0 starter kit. Examples for these services are a Grid Innovation Workshop, Grid Value Assessment Tools, Competence offering for the execution of Grid Pilots, and solution design with the deep experiences in Globus, OGSA, and advanced middleware solutions from IBM and its partners, e.g. Platform, Avaki, Entropia.