Major New York health system to sign IT outsourcing agreement with CSC and Superior

Southfield 04 April 2001Superior Consultant Holdings Corporation, a provider of Digital Business Transformation services to the health care industry, has teamed with Computer Sciences Corporation (CSC) on a major project under CSC's $200 million, multi-year outsourcing agreement to provide information management and technology services to Saint Vincent Catholic Medical Centers of New York (SVCMC). The $1.5 billion health system was formed through the merger of the Catholic Medical Centers of Brooklyn and Queens, St. Vincent's Hospital and Medical Center of Manhattan and Westchester County, and the Sisters of Charity Healthcare of Staten Island.

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Under the terms of the agreement, CSC and Superior will operate as a team to develop SVCMC's unified applications portfolio. During the term of the outsourcing agreement between CSC and SVCMC, Superior will deliver a substantial portion of the application unification-related services by CSC to SVCMC. Its initial endeavour under the three-year application unification project with CSC, is expected to generate $12.3 million to Superior over the next two years.

Superior will be instrumental in linking the disparate systems of the merged entities by supporting both the development and deployment of a unified application portfolio across the entire SVCMC system. CSC and Superior will establish a digital infrastructure which has to meet the functional needs of SVCMC's various operating entities while facilitating the inter-operability among the various elements of the health system.

Since 1997, when Superior secured its first long-term outsourcing clients, IT outsourcing has continued to gain acceptance in the health care market. A recent study, conducted by VHA and Michael F. Corbett & Associates, showed 29 percent of health care organisations outsource IT functions and predicted that the portion of health care budgets devoted to full outsourcing will increase by 30 percent over the next two years.

"Superior's ability to win this competitive opportunity is a testament to the best of class application capabilities which Superior possesses", as George Huntzinger, Superior President and Chief Operating Officer, stated. "Superior's strengths complement the CSC world class capabilities in outsourcing and, when combined, will provide SVCMC with an excellent solution which is unmatched in the industry."

"An important component of Superior's business strategy consists of aggressively increasing our outsourcing business. This includes both the expansion of our presence by trying to win more facilities management outsourcing transactions, and the creation of a fully functional, centralised operating environment which provides our clients with best practices and pricing reflective of a scale-based operation", Mr. Huntzinger added. "Our pipeline continues to build and become more robust every day, with a number of opportunities in various stages of the sales cycle."

"Saint Vincent's commitment to patient care requires that we have the ability to improve information management and control cost", stated David Campbell, CEO of SVCMC. "Our partnership with CSC and Superior will provide us with an extraordinary team to lead our IT initiatives in support of our Success Agenda. We chose Superior and CSC because of their successful track records, range of resources, and unsurpassed technical expertise in developing the leading-edge, cost-effective solutions that SVCMC requires."

"CSC and Superior will focus on the unique business climate of SVCMC and help reinforce its Success Agenda business initiatives", stated James M. Doyle, Vice President of CSC's Healthcare Group. "By leveraging the strengths of our companies and focusing our collective energies on the needs of SVCMC, we have the opportunity to improve the operational and financial effectiveness of SVCMC over the long term."

"By combining the strengths of Superior and CSC, SVCMC will substantially increase the value returned by its information technology investments", commented Richard Helppie, Superior's Chief Executive Officer. "With Superior's track record, IT leadership expertise and applications experience, we will continue to be competitive in this market, which has gained considerable acceptance and momentum in the industry. The Superior market acceptance is further enhanced through our new leadership and commitment to our core competencies, of which outsourcing is a major facet."

Saint Vincent Catholic Medical Centers includes Bayley Seton, St. John's Queens, Mary Immaculate, St. Joseph's, St. Mary's Brooklyn, St. Vincent's Manhattan, St. Vincent's Staten Island, and St. Vincent's Westchester hospitals and over 2000 physicians. The system also owns four long-term care facilities, home health and hospice services, and an extensive range of primary care, behavioural health, and other speciality services offered at sites throughout the New York metropolitan area. One of the largest Catholic health care systems in the Northeast, SVCMC has annual revenues of over $1.5 billion. It serves as New York Medical College's academic medical centre for New York City.

Superior Consultant Holdings Corporation specialises in Digital Business Transformation services which enable clients to thrive in the information-driven economy. Via its consulting, outsourcing, and e-solutions services, Superior provides all segments of the health care industry with the tools and strategies they need to effectively serve customers and capitalise on e-commerce opportunities. Superior's powerful e-Health solutions, coupled with the company's 17 years of experience providing innovative solutions to the health care industry, enable the clients to meet their fiscal challenges without compromising clinical quality.


Leslie Versweyveld

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