Abington Memorial Hospital to implement full spectrum of Eclipsys' integrated Sunrise solutions

Abington 19 April 2001Abington Memorial Hospital, a 508-bed regional teaching hospital in Pennsylvania, and Eclipsys Corporation, have signed a comprehensive, long-term strategic partnership agreement under which the hospital will replace its current information systems with a complete, integrated suite of Eclipsys' knowledge-driven Sunrise health care information solutions. The company will provide Abington with dedicated implementation services for critical Sunrise modules to promote rapid achievement of improved patient-care, financial and satisfaction outcomes throughout the enterprise.


Reflecting the unique and far-ranging nature of this long-term agreement, Abington Memorial Hospital will become a founding member of Eclipsys' new Balanced Outcomes Partner Programme. As a result, Abington has licensed the products of the following 6 Sunrise software product suites: the Clinical Manager, Access Manager, Record Manager, Patient Financial Manager, Decision Support Manager, and Enterprise Resource Manager.

Other key elements of the Balanced Outcomes Partner Programme at the Abington Memorial Hospital include a Network Assessment and Benchmark Project to be performed by the Eclipsys Network Solutions and Business Solutions groups respectively, as well as the establishment of an Executive Oversight Committee, which is jointly staffed by top Eclipsys and Abington executives, to regularly review the project's progress and ensure its success. When the first phase of this extensive implementation is complete, Abington will serve as a premier showcase site for the Eclipsys integrated Sunrise solutions, where other customers and prospects can visit to see the full benefits of utilising the complete outcomes-enhancing Sunrise product line.

Abington Memorial Hospital provides a comprehensive range of health care services throughout the suburban Philadelphia area. The new strategic agreement with Eclipsys is designed to facilitate the hospital's move from the company's heritage Eclipsys 7000 clinical information system and related components to the open, modular, scalable architecture of e-healthSOURCE, which supports the advanced clinical management capabilities of Eclipsys' Sunrise Clinical Manager and other applications in the integrated Sunrise product family and those from Eclipsys' HEALTHvision affiliate.

Alison Ferren, chief information officer at Abington, stated that this long-term partnership agreement with Eclipsys positions Abington Memorial Hospital to realise three key visions which emerged from the strategic-planning process: achieving full integration of the disparate information systems, providing the physicians and other clinicians with the best tools available to enhance the quality and cost-effectiveness of care they provide, and also realising the full benefits of electronic health care information technology, including Internet-based applications.

In the first phase of project implementation, designed to rapidly implement mission-critical Sunrise components, Abington will implement Eclipsys' Sunrise Clinical Manager solution featuring Knowledge-Based Orders (KBO). Clinical Manager's KBO includes multiple levels of clinical decision support, ranging from real time checking of drug-drug and drug-allergy interactions to more-advanced time- and location-specific duplicate order checking. Sunrise KBO also includes expert levels of checking relative to changes in a patient's condition, utilising the full extent of electronic patient information available. Clinical Manager includes order communication and management, multi-disciplinary clinical documentation, physician office documentation and work flow, and disease-management care-documentation capabilities.

Mrs. Ferren noted the hospital's strong interest in the forthcoming Internet and handheld versions of the Sunrise Clinical Manager. Like many other Eclipsys customers, Abington Memorial has already begun to adopt wireless technologies. Eclipsys' Network Solutions Group has installed wireless LANs and deployed 40 Eclipsys Mobile Workstations on the hospital's nursing units to enable its caregivers to access clinical and other patient information anytime, anywhere, to provide more cost-effective and higher-quality care.

In addition to Clinical Manager with KBO, the first phase of implementation at Abington calls for replacing the Eclipsys heritage OpenHUB integration product with WebLink, the company's new Web-based systems-integration tools for integration with heritage and third-party systems throughout the hospital. WebLink utilises industry-standard integration technologies and the power of the Internet to integrate disparate applications cost-effectively, without the use of programming or scripting languages. "Abington Memorial Hospital currently runs more than 70 software applications and maintains more than 130 applications interfaces, so WebLink is critical to our efforts to achieve full integration", according to Mrs. Ferren.

The first phase of installation for Abington also includes to add the Sunrise Decision Support Manager solution, featuring cost accounting, contract and product-line management, departmental and flexible budgeting, business development, resource-utilisation management, clinical analysis, process improvement, and ad-hoc reporting. Abington Memorial Hospital's e-health strategy will be supported by implementation of CAREvision, the Web-based ambulatory clinical solution offered by the Eclipsys HEALTHvision affiliate.

CAREvision enables health care organisations to enhance physician-patient relationships and deliver secure, interactive patient care by providing a complete portfolio of clinical, operational, and knowledge-management tools. The hospital equally will add Sunrise Enterprise Resource Manager (ERP), that features the Surgery Manager, a comprehensive surgery departmental-management system, together with the Sunrise ERP integrated Materials Management, Accounts Payable, and Human Resources modules.

In the second phase, Abington will implement Sunrise Access Manager, including comprehensive patient-registration and enrolment-management features, patient tracking with managed-care capabilities, and patient scheduling. Abington also will add Sunrise Patient Financial Manager, including patient billing and accounts receivable, contract management, medical records abstracting, and electronic data interchange (EDI) with multi-entity Combined Business Office capabilities.

Additional Sunrise products to be implemented by Abington include the Sunrise Record Manager document-management solution, which will support the hospital's compliance with the data access and security regulations of the Health Insurance Portability and Accountability Act (HIPAA), as well as facilitate its efforts to evolve to a paperless patient-record environment.

Also to be implemented are Access Manager's Sunrise Enterprise Person Identifier (ePI), a vendor-independent, master person index for effective identification of patients, physicians, and others identified within the medical centre's numerous information systems; Sunrise Critical Care, a clinical-documentation and monitored-care application for the information-intensive needs of critical-care areas; and Sunrise Dictionary Manager, which synchronises similar information stored in master tables and data dictionaries across multiple applications and systems between Sunrise and legacy applications. For more news on Eclipsys and Sunrise, please read the VMW April 2001 article Sunrise implementation immerses Columbus Children's Hospital and Maine Medical Center in total Eclipsys experience.

Leslie Versweyveld

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