PatientKeeper mobile health care platform to reduce medical errors and clinical paperwork

Brighton 15 May 2001IBM and PatientKeeper Inc. have set up a collaboration to offer a mobile health care platform to hospitals and other medical facilities in order to enhance patient care and reduce medical errors. PatientKeeper company is committed to creating an open architecture and universal platform for mobile health care computing, which will enable any internal or third-party application to be seamlessly integrated on one handheld device, while relying on IBM servers. The collaboration between PatientKeeper and IBM will begin immediately.


A report released in April 2001 by the Federal Agency for Health care Research and Quality stated that electronic order entry, data gathering, monitoring, and distribution of prescriptions could help eliminate medication errors and other adverse drug events which are estimated to kill or injure as many as 770.000 people each year.

With personal digital assistants and enterprise software from PatientKeeper, clinicians have access to a complete range of patient care and administrative functions, including ordering and reviewing laboratory tests, prescribing medications, accessing medical records, and checking for adverse drug reactions. PatientKeeper's open mobile platform enables physicians to share patient information among multiple applications under a single intuitive user interface. The information can be shared securely with other caregivers throughout the medical facility to ensure patient privacy.

IBM will assess hospitals' and medical facilities' technology needs and install back-end systems, including servers, workstations and printers, as well as provide systems integration services. The PatientKeeper application runs on the IBM pSeries eServer and uses IBM storage technology. In addition, IBM Global Services will provide on-site and Web-based training to physicians and their staff.

"This is an exciting development for those of us who practise medicine, and are concerned about the quality level of care and reduction in medical errors", commented Eric Pifer, M.D. of the University of Pennsylvania. "This collaboration will enable us to retrieve vital information on our patients at the point of care, as well as significantly reduce administrative paperwork."

"IBM's e-business technology and implementation services when linked with the PatientKeeper solution form an important step in helping to reduce medical errors. Wireless devices that can process and sift through important data will be standard in hospitals and clinics in the near future", said Russell J. Ricci, M.D., general manager IBM Global Healthcare.

Richard Hall, chief operating officer of PatientKeeper added: "With this collaboration, we are melding the applications which physicians need and want with the innovative technologies and services that will enable efficient implementation and reliable performance. This is an important step toward helping physicians practise medicine the way they have always wanted to: less paperwork, more accurate and timely information at their fingertips, the ability to communicate with remote systems and departments, all of which will have a bottom-line effect on improving care and reducing health care costs."

PatientKeeper Inc. has developed the PatientKeeper Personal, a widely used handheld patient management solution, that allows mobile clinicians to use handheld technology to easily and immediately communicate with their organization's information systems, as well as to perform critical patient care functions. PatientKeeper offers a range of mobile computing solutions, including PatientKeeper Personal, the award-winning patient management tool with more than 40.000 users; ChargeKeeper, for capturing billing; and LabKeeper, for reviewing laboratory results.

Leslie Versweyveld

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