Vignette Enterprise Application Portal transforms Baptist Health Web site into full interactivity

Austin 06 September 2001Baptist Health Systems of South Florida has selected Vignette Corporation, a provider of integrated content management applications, to implement the Vignette Enterprise Application Portal (VEAP) in order to power the health care organisation's main Web site. Baptist will use VEAP to redesign its flagship Web site as part of its e-health strategy of linking patients, hospitals, physicians, payers, pharmacies, suppliers, and laboratories via the Internet to improve the delivery of patient care services and access to health care information.

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"The implementation of VEAP will allow us to enhance our Web presence, initially through improved navigation and search capabilities. In the near future, interactive applications like patient scheduling and registration, class registration, and physician referral will enable us to build lasting relationships with patients, physicians, employees, and guests", stated Mimi Taylor, corporate vice president of information technology at Baptist. "Our core development focus is to provide functionality which increases productivity, reduces time for deployment, accelerates time to market, and enhances the client experience."

With VEAP, Baptist will leverage Vignette's expertise in the areas of content management, integration, and analysis to deploy an enterprise-level portal that will enable Baptist to increase awareness on health care issues by providing each visitor with highly relevant information delivered to any device. For example, users will have access to an enhanced calendar, where they will be able to register for classes and see detailed information on upcoming events and seminars.

"Baptist Health Systems is harnessing the power of technology to improve patient care for the thousands of patients it serves every day", stated Dan J. Lautenbach, senior vice president of Global Sales and Operations at Vignette. "As a customer who has been realising the value of Vignette applications for years, Baptist is continuing to grow with Vignette to provide patients with the information they need and the tools they want."

In addition to VEAP, Baptist has selected the Vignette Content Management Server (VCMS), the Vignette Lifecycle Personalization Server (VLPS), the Vignette Multichannel Communication Server (VMCS), and the Vignette Advanced Deployment Server (VADS). VCMS and VLPS improve the on-line experience of site visitors, while VMCS allows the delivery of personalised content to many types of devices. VADS aids in the development of new sites, including planned extranet and employee intranet launches.

With the intended migration of intranet content to the VEAP framework, Baptist plans to take advantage of collaboration and knowledge management tools provided by VEAP. Vignette applications for content management and personalisation integrate seamlessly with Baptist's application server, BEA WebLogic.

Baptist Health Systems of South Florida is the largest not-for-profit health care organisation in the region. Affiliates of the System include Baptist Hospital, Baptist Children's Hospital, South Miami Hospital, Homestead Hospital, Mariners Hospital, and Miami Cardiac & Vascular Institute. Baptist Health Systems also offers a variety of health care services, such as outpatient diagnostic and treatment facilities, and home health care.

VEAP leverages Vignette's best practices in developing more than 1000 portal sites for leading global organisations. The packaged portal application also includes Vignette's industry-leading content management, personalisation, integration, and analysis capabilities. By combining its integrated content management applications with VEAP, Vignette enables organisations to deploy portals with the most timely, relevant content for their customers, employees, and partners.


Leslie Versweyveld

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