beTRUSTed starts services for safe and secure e-Health traffic in a digital environment

Columbia 28 November 2001beTRUSTed, an e-security business of PricewaterhouseCoopers, has launched beTRUSTed Health Care Services, a new offering designed to provide privacy and security of health information in a rapidly evolving regulatory environment. A major impediment to the rapid adoption of e-Health applications is concern over the security, confidentiality, and integrity of underlying information. The effectiveness of new e-Health systems and the confidence of those who use them depends on the privacy, authenticity, and integrity of the complex communications involved.


Health care organisations today face abundant and complex electronic health care privacy and security issues. Working with a wide range of leading health organisations through the client relationships of PricewaterhouseCoopers, beTRUSTed has identified and developed an appropriate security model which satisfies regulatory and policy concerns and reduces the exposure of health care organisations to risks, while at the same time does not excessively burden the usability and cost of e-Health initiatives.

"The establishment of beTRUSTed Health Care Services is a major commitment by PricewaterhouseCoopers to meet the needs of a health care industry that is quickly moving to a secure digital environment", commented John Bromfield, Joint Global CEO for beTRUSTed. "By combining beTRUSTed's Certification Authority services with the PricewaterhouseCoopers assurance and consulting services, we will help health care organisations develop custom-designed tools for their regulatory and business issues."

beTRUSTed Health Care Services respond to the need expressed by industry leaders for the creation of a secure digital environment. PricewaterhouseCoopers' global expertise in technology security, combined with beTRUSTed's Trusted Third Party and Certification Authority services, provides the policies, technical resources and the appropriate platform to deliver this new suite of services.

beTRUSTed Health Care Services provide universal digital health identities across multiple health care organisations; identity authentication and real time digital signature validation services; secure document transport and digital receipting services; and secure messaging services to health care organisations and consumers. The offering is for organisations at any stage of e-Health implementation and for all sectors of the health care industry.

"Today's health care industry faces challenges on many fronts, from legislative and regulatory requirements to safeguard the privacy of patient records to the need to move to a secure e-commerce environment to maximise efficiency and business performance", stated Daniel Nutkis, who leads beTRUSTed Health Care Services. "beTRUSTed Health Care Services address those issues, providing greater certainty in sensitive, high-value communications and transactions, and custom solutions to help health care organisations balance usability needs and liability concerns.

beTRUSTed Health Care Services were developed for providers, manufacturers, payers, portals, and pharmacies. Clients will gain a range of value-added, cost-effective benefits, such as:

  • Strong authentication of user identity, permitting access by caregivers for retrieval of medical information over the Internet.
  • Non-repudiation, privacy and security of transactions, enabling the electronic exchange of information such as claims, medical orders, test results, explanation of benefits and e-mail.

These services accommodate complex Internet-based health care transactions by utilising standard technologies, policies, operating procedures, and application interfaces to facilitate a flexible, extensible solution. beTRUSTed Health Care Services are designed to support industry-wide compliance with regulatory and legislative requirements governing health care, including the United States Health Insurance Portability and Accountability Act's (HIPAA) provisions on confidentiality of patient medical information and United States Food and Drug Administration digital signature regulations.

beTRUSTed combines Public Key Infrastructure (PKI) expertise and Certification Authority services, along with consulting and integration from PricewaterhouseCoopers. beTRUSTed rapidly advances an organisation's ability to conduct sensitive, high-value communications and transactions in a networked environment. beTRUSTed's technical facilities in the United States and Europe adhere to rigorous systems and standards, using the same protocols established for military and diplomatic operations. beTRUSTed's technical capabilities and platform are key enablers for the clients to generate legally verifiable digital signatures and to provide a high level of transactional integrity, anywhere in the world.

Leslie Versweyveld

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