By implementing a wide range of solutions that include a physician Web portal, bedside clinical documentation, enterprisewide scheduling and automated surgical charting, Loudoun expects to create a "high-touch, high-tech" health care environment that will address the expectations of its rapidly growing, technologically-savvy community.
According to James Rohrbaugh, Loudoun's chief information officer, Loudoun will take a tiered approach to the implementation process, starting with implementation of McKesson's STAR 2000 hospital information system. "Our first priority is to automate and integrate operational processes such as patient registration and billing where we see significant potential for improvement", Mr. Rohrbaugh said. "With McKesson, we are moving away from the information silos created by departmental software to a true enterprisewide solution that will create greater efficiency and productivity."
Once it has a solid information technology foundation in place, the hospital will embark on a series of projects to redefine key health care processes from both a care delivery and operational perspective. Improving physician access to clinical information is high on Loudoun's list of priorities. "By using McKesson's HorizonWP, Physician Portal, our physicians will use the Internet to securely access hospital systems for vital clinical patient information such as laboratory, radiology, and other results", Mr. Rohrbaugh stated. "With this type of access, physicians can check on their patients from the hospital, at their office or even at home."
Loudoun will also streamline the clinical documentation process by enabling nurses to chart on-line at the patient's bedside. The hospital's strategy includes incorporating personal digital assistants and other means of mobile messaging to improve clinicians' work flow.
Importantly, the hospital's future plans call for an Internet portal for the community. Rod Huebbers, Loudoun president and chief executive officer, explained that the hospital envisions an on-line community that will expedite routine patient requests such as scheduling appointments and paying bills. Loudoun will also provide its patient community with value-added opportunities such as the ability to access test results and communicate with physicians via e-mail.
McKesson Corporation is helping health care organisations worldwide provide quality care in the most cost-effective manner possible. Health care organisations use its comprehensive solutions to improve patient safety and reduce the cost and variability of care as well as to better manage their revenue stream and resources.