Community Health Network will link Indianapolis physicians and patients on-line using RelayHealth

Emeryville 20 January 2003Community Health Network (Community), an Indianapolis-based integrated delivery network with over 1100 affiliated physicians, will extend its suite of eHealth services by offering RelayHealth's secure doctor-patient communication service. The RelayHealth service will be offered to Community affiliated physicians who choose to make this service available to their patients from Community's existing eHealth access point.


Jack Frank, Senior Vice President of Business Development and Marketing at Community stated: "We are focused on supporting the patient's relationship with their personal physician and facilitating convenient communication between the patient and their doctor's office. RelayHealth provides a HIPAA-ready, effective communication solution to support and enhance existing doctor-patient relationships in situations the physician deems medically appropriate."

Community is widely regarded as an eHealth and eBusiness specialist in the health care industry. In 2002, Community was named one of the most innovative hospital systems in the United States by the American Hospital Association. In addition, Community was named as one of the 100 most wired hospitals in the United States and the most improved hospital system nationwide in its use of technology in health care.

Community is the first health care system in the nation to win all three awards simultaneously. Community also earned recognition by eHealth Care Strategy and Trends Leadership awards for Best Interactive Health Care System Site, Best eBusiness Health Care System Site and Best Overall Internet Health Care System Site.

"We are very proud to partner with such a prestigious health care system known for its technology innovation and commitment to enhancing patient care", stated Giovanni Colella, MD, president and chief executive officer of RelayHealth. "Our partnership with Community will establish a physician network in the Indianapolis market, and will help Community enhance their doctor-patient relationships, improve practice efficiency, and provide a secure, HIPAA-ready on-line communication platform for doctors and patients."

Each participating Community affiliated physician will be able to customise the service for his or her practice, choosing from a broad array of RelayHealth features including the webVisit on-line consultation service, the eScript prescribing and renewal services, appointments, lab and test result reporting, referral requests, and secure messaging.

Community is among over a dozen major medical groups and integrated delivery networks that have selected and licensed the RelayHealth service for use in their medical practices. Other clients include Pennsylvania-based Lehigh Valley Hospital and Health Network, Hill Physicians in Northern California, and MedStar Health System, located in the Baltimore/Washington, D.C. area.

Community Health Network began operations in 1956 with the opening of a new hospital to service the east side of Indianapolis. Since that time, Community has grown into an integrated health network comprised of four full-service hospitals located in Indianapolis and Anderson; the Indiana Heart Hospital, a dedicated heart hospital opening in February 2003; six immediate care centres; three nursing homes and numerous other health care facilities located throughout central Indiana.

RelayHealth, formerly Healinx, is the premier provider of secure on-line health care communication services linking patients, health care professionals, payers, and pharmacies. RelayHealth's Web-based, doctor-patient messaging platform connects doctors and their patients efficiently, affordably, and securely. Results from an independent study show that both patients and physicians prefer a RelayHealth webVisit to an office visit for non-urgent needs, and that RelayHealth effectively reduces health care costs.

Tuned for the group practice environment, the RelayHealth service improves and streamlines health care delivery and access through modular features built around clinical structure, practice work flow, and reimbursement featuring the webVisit clinical consultation. More secure and efficient than telephone or e-mail, RelayHealth combines HIPAA-ready messaging and the eScript end-to-end electronic prescribing service for the most seamless, comprehensive and powerful messaging platform available to health care professionals and their patients.

Leslie Versweyveld

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