Most Wired Survey and Benchmarking Study of American Hospital Association now available

Chicago 16 January 2003Today, hospital leaders can access the 2003 Most Wired Survey and Benchmark Study. Developed in 1998 by Hospitals & Health Networks (H&HN) magazine, the survey has come to be regarded as a credible benchmark tool for measuring information technology (IT) effectiveness. Last year, nearly 800 hospitals participated in the 8-page on-line survey measuring IT connectivity with patients, doctors and nurses, employees, suppliers and health plans.


For the past five years, H&HN, the journal of the American Hospital Association, has named the 100 Most Wired Hospitals and Health Systems in the United States. Last year's survey revealed that the Most Wired hospitals and health systems are invested heavily in Internet connections to provide better customer service and care to their patients. More than 90 percent provide information retrieval for 14 conditions including arthritis and diabetes.

"The goal of wired hospitals is to improve customer service, quality and safety, and to provide new on-line services to their patients", stated Alden Solovy, executive editor of Hospitals & Health Networks. "We encourage hospital leaders to participate in this survey so they can better understand where they stand."

While the Most Wired organisations have recorded large gains in key technologies, other organisations are attempting to catch up. From 2000 to 2002, capital expenditures for IT rose faster among the less wired. "Driven by recent Institute of Medicine reports, many hospitals are increasing their investments in clinical IT to advance patient safety", stated Barry P. Chaiken, M.D., vice president for medical affairs, McKesson Information Solutions.

H&HN introduces a new category this year, Most Wired - Small and Rural, recognising those hospitals with under 100 beds or rural hospitals. Also new are questions on hospital readiness and IT solutions in place in case of a disaster.

The fifth annual survey and benchmarking study highlights technically savvy hospitals, in co-operation with McKesson Information Solutions and the Healthcare Information and Management Systems Society. It measures the United States' health care systems on their use of Internet technologies to connect with patients, physicians and nurses, payers, health plans and employees. Results from the survey are used to name the 100 Most Wired, the 10 Most Improved, the 10 Most Wireless and the Most Wired - Small and Rural.

Hospitals & Health Networks, the journal of the American Hospital Association, conducts the Most Wired survey annually. McKesson Information Solutions serves the supply management and information technology needs of health care organisations. The Healthcare Information and Management Systems Society provides leadership for the management of technology, information and change.

The submission deadline for the 2003 Most Wired Survey and Benchmarking Study is March 1. The study is available at H&HN. A user code and password are required to access the survey. Codes and passwords were mailed to all hospital CEOs and chief information officers in the United States. If there are problems accessing the survey, you can send an e-mail to Jennifer Towne.

Leslie Versweyveld

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