Welsh Gwent Healthcare deploys converged IP network from Nortel Networks to reach over 600.000 people

London 13 February 2003Gwent Healthcare, one of the largest National Health Service (NHS) Trusts in Wales, has deployed a converged Internet Protocol (IP) voice and data communications network from Nortel Networks to provide improved and increased medical services to over 600.000 people. The new solution, deployed in conjunction with channel "partners" ITS Technology Services and British Telecom (BT), has the flexibility to incorporate the latest medical technologies for the benefit of NHS Trust patients.

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"For me, Nortel Networks certainly had the voice and data strategy we were looking for", stated Andrew Bond, telecommunications manager, Gwent Healthcare NHS Trust. "Our objective was to provide a reliable network that would ensure our patients receive high quality health care services at a reasonable cost. With Nortel Networks experience and know how, I believe we have selected the right vendor."

NHS Trust evolved its network to offer IP telephony by leveraging its previous technology investment in Nortel Networks Meridian 1 IP-enabled PBX. With the addition of a Meridian IP Trunk card for high-quality voice transmission, Gwent was able to migrate to IP telephony easily without compromising prior investments.

Gwent delivers health care services through its three main hospitals in Newport, Abergavenny and Caerphilly, and is supported by 20 community hospitals, health centres and clinics, and extensive mental and learning disabilities centres around Wales. For its branch locations, Gwent deployed Nortel Networks Business Communications Manager (BCM), which integrates voice over IP and quality of service (QoS) data routing capabilities into a single, cost-effective solution.

"We recommended Nortel Networks because the products are engineered well", stated Andy McCathie, business development director, ITS Technology Services. "They are reliable, the quality of software and hardware is exceptional, and the support we get from Nortel Networks is excellent. The bottom line is, I feel confident that, with Nortel Networks converged solutions, my customers will get a good return on their investment."

To upgrade to a converged environment and support IP telephony feature-rich applications, Gwent NHS Trust deployed Nortel Networks enterprise data network, including Nortel Networks BayStack Ethernet switching and Nortel Networks Passport multiservice switching. Nortel Networks Optivity network management and Optivity telephone manager were also installed to provide unified system management.

"This new, converged voice and data solution will place Gwent NHS Trust at the forefront of communications technology", stated Peter Kelly, president, Enterprise Networks, Nortel Networks for Europe, Middle East and Africa (EMEA). "The IP telephony enabled network has enabled the Trust to connect more efficiently to its branch offices, improving productivity while reducing costs. Most important of all, it has positioned us to provide a life-critical solution that benefits over 600.000 patients."

Nortel Networks is an industry innovator focused on transforming how the world communicates and exchanges information. The company is supplying its service provider and enterprise customers with communications technology and infrastructure to enable value-added IP data, voice and multimedia services spanning Wireless Networks, Wireline Networks, Enterprise Networks, and Optical Networks. As a global company, Nortel Networks does business in more than 150 countries.


Leslie Versweyveld

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