John Muir Mt. Diablo Health System selects Medcon's TCS Symphony for cath image management and archiving

Whippany 05 August 2003John Muir Medical Center of the John Muir/Mt. Diablo Health System in Walnut Creek, California, a recipient of HCIA's Top 100 award for Interventional Cardiology and Cardiac Surgery in 1999, and NCR awards for Overall Quality and Image in 2000 and 2001, and Heart Care in 1999, selected Medcon Telemedicine Technology Inc. to provide cardiac image management and archiving for its three cardiac catheterisation labs after a year long evaluation process of competing vendors.

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An 18-member decision making group, including physicians, catheterisation and angiography medical directors, registered nurses, cath lab technologists, and IT specialists defined strict acceptance requirements for the system. After a review of products from multiple vendors, three companies were selected to demonstrate their technology at the facility. The final stage of the evaluation process included an "on site" visit by John Muir staff to an existing Medcon client facility, the Englewood Hospital and Medical Center in Englewood, New Jersey. The decision to choose Medcon was made following the successful visit.

"The deciding factors for John Muir Medical Center to select Medcon's solution for our cath labs included image quality, price, and the knowledge of the people behind the system", stated Eileen Kahn, RN, MS, Director of Cardiac Services. "Their impressive ability to work with us to accommodate our special needs was particularly important. We were very satisfied with the system's ability to seamlessly integrate with the Toshiba X-Ray equipment in Tustin, California, and to connect to our WITT haemodynamics system."

When asked what system features appealed to the decision-making group members, Nicole Blalock, Information Systems Analyst, Cardiac Services, stated: "The IT specialists liked the open architecture using a Windows 2000 platform, which conforms to our health system standard. The ease of use of the application, the technical and clinical support for the system, and the ease and speed of image and information recall was especially appealing to the technologists, while our physicians were very impressed with the reporting programme, image quality, intuitive interface, and the MDView and MDWeb applications."

MDView is a high quality DICOM image viewer. MDWeb is a cost-effective, secure comprehensive cardiac image and report viewing solution that works on any standard computer with an Internet browser. It offers the same advanced tools as a professional TCS review station. "I liked the whole system", Ms. Blalock added, "and in particular the image quality, ease of use, and the support from the company. This appeared to be the most user-friendly of the systems. The support to date has been spectacular."

Medcon's TCS Symphony aggregates cardiology multi-modality images together with patient information in one central database for LAN and Internet access. It expedites the cardiology work flow, so that health care professionals can deliver efficient and cost-effective high quality patient care, from therapeutic decision making to cohesive medical record management. TCS Symphony seamlessly integrates with third-party systems and equipment for flawless implementation, thus reducing installation costs while supporting existing critical information.

Medcon Telemedicine Technology Inc. is a global expert in cardiac image and information management with hundreds of installations worldwide, including the United States, Europe, Asia/Pacific and South America. It develops and markets a complete line of turn-key solutions that address a full spectrum of needs, such as diagnostic filmless image management and archiving for cath, echo, and nuclear medicine labs and the exchange of cardiac images and information, known as telecardiology, over Internet/Intranet.

Medcon is committed to the support of industry standards including DICOM, Worklist/SR, HL7 and CCOW, and is HIPAA compliant. Medcon has extensive experience installing and servicing its cardiology PACS and cardiology information systems (CIS).


Leslie Versweyveld

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