Citrix helps Hackensack University Medical Center enable on-demand access to patient information

Fort Lauderdale 02 February 2004Hackensack University Medical Center (HUMC), based in Hackensack, New Jersey, is using Citrix MetaFrame Presentation Server as the foundation for its campus-wide IT infrastructure, which provides doctors, nurses and clinical technicians with mobile access to medical systems and information through wireless-enabled tablet PCs or any other computing device. In this way, HUMC is enhancing patient care, improving medical response time, streamlining the delivery of prescription medications and helping the hospital maintain one of the lowest average lengths of patient stay in the United States.

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"We recognize that having the most up-to-date information at our fingertips is crucial to providing the best possible care for our patients", stated Benjamin Bordonaro, director of Application Development and Support at HUMC. "Citrix MetaFrame Presentation Server helps us provide patients with the attention and medication they need fast and accurately by improving communication among our staff and enabling on-demand access to patient information from anywhere, anytime, using any device, over any network."

Founded in 1888, Hackensack University Medical Center, a teaching and research hospital affiliated with the University of Medicine and Dentistry of New Jersey, is the largest provider of inpatient and outpatient services in the state of New Jersey. A 683-bed, not-for-profit, tertiary-care facility, the hospital maintains a staff of more than 7000 employees, including 1400 physicians. The medical centre has been named one of the nation's "Most Wired" hospitals for five years in a row by Hospitals & Health Networks, which conducts a survey and benchmarking study that measures United States health care systems and their use of Internet technologies to connect with patients, physicians, nurses and clinical technicians.

To bring health care providers closer to patients, HUMC implemented Citrix MetaFrame Presentation Server to provide its staff with on-line access to more than three dozen clinical, financial and business applications. The centralized access infrastructure solution provides mobile access to IT resources across all stations, departments and specialities throughout the medical centre.

"By deploying Citrix MetaFrame Presentation Server over a wireless network inside the hospital and via the Internet outside of our buildings, we are able to provide our physicians, patients and employees with secure, easy and instant access to applications that are critical to the daily care of our patients", stated Ed Martinez, director, Information Technology at HUMC.

In particular, Citrix MetaFrame Presentation Server allows doctors, from anywhere, to access Computerized Physician Order Entry (CPOE), an application that minimizes medical errors by ensuring standardized, legible and complete orders for lab analyses and prescription medications. Since doctors can access CPOE from wherever they are prescribing lab work or medications, it's easier for them to supply the full information required by the application in real-time instead of delaying updates to electronic medical records until they are in their offices again.

The foundation of the Citrix MetaFrame Access Suite, Citrix MetaFrame Presentation Server is the world's most widely deployed presentation server for centrally managing heterogeneous applications and delivering their functionality as a service to workers, wherever they may be. MetaFrame Presentation Server is certified to run on Microsoft Windows 2000 Server and Windows Server 2003, and supports virtually any custom or commercially packaged Windows application. MetaFrame Presentation Server provides an exceptional foundation to build highly scalable, flexible, secure, manageable access solutions that reduce computing costs and increase the utility of any information system.

Citrix Systems Inc. is specialised in access infrastructure solutions and the most trusted name in enterprise access. Citrix software enables people in businesses, government agencies, and educational institutions to securely, easily and instantly access the on-demand enterprise, from anywhere, anytime, using any device, over any connection. Nearly 50 million people in more than 120.000 organisations rely on the Citrix MetaFrame Access Suite to do their jobs. Citrix has offices in 22 countries, and more than 7000 channel and alliance partners in more than 100 countries.


Leslie Versweyveld

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