WakeMed Hospital deploys MobileAccess in-building wireless network

Vienna 28 February 2005WakeMed Health & Hospitals, based in Raleigh, North Carolina, has fully deployed the MobileAccess MA-1000 multi-service voice and data platform providing reliable wireless coverage throughout WakeMed's Raleigh Campus including the hospital, the Andrews Center for Medical Education, and the world-famous Heart Center. WakeMed is committed to providing high-quality patient care, so it is critical that medical personnel stay connected regardless of their location on the hospital campus.


WakeMed's ability to provide excellent patient care depends in part on its physicians and nurses being able to access and communicate real-time patient information. Increasingly, hospitals are adopting wireless voice and data devices and technologies to keep their medical personnel properly informed at all times, and in all places. The MobileAccess in-building wireless system is ideal for hospital environments because it provides reliable communications throughout large facilities without RF interference issues. Furthermore, the MobileAccess MA-1000 platform easily connects to wireless service provider networks and enables simple upgrades to future services, such as 3G, UMTS and Wi-Fi, with no additional infrastructure required.

"Our Raleigh Campus is home to North Carolina's busiest heart centre, as well as our county's only state designated Level II Trauma centre. In addition, we have two 24-hour emergency departments, one for adults and one for children that cared for more than 140.000 patients last year. With facilities as large and as complex as ours, it is important that our medical providers have reliable and ubiquitous wireless communications throughout our campus. Communication is critical in our ability to properly care for our patients", stated WakeMed Vice President of Information Services Denton Arledge.

RL Cellular, a local privately-owned integrator and independent provider of wireless network solutions, designed and installed the MobileAccess MA-1000 to provide comprehensive coverage for current and future wireless applications on WakeMed's Raleigh Campus. Today, physicians and other hospital personnel stay connected using ALLTEL's Business Axcess wireless solutions including Employee Messaging two-way text messaging service, Touch2Talk walk-talkie service and high-speed wireless data services leveraging next-generation 1xRTT technology.

"WakeMed was looking for a solution that would ensure reliable wireless voice and data coverage inside their medical facilities thus helping to enhance patient care and service", stated Angel Perez, owner of RL Cellular. "We worked closely with ALLTEL and deployed the MobileAccess solution because it would deliver reliable wireless coverage to WakeMed personnel campus-wide as well as provide a simple migration path for future wireless services such as 3G without requiring any additional infrastructure."

"Today, in-building cellular coverage is critical across all business segments particularly health care. Hospitals need an in-building solution that works seamlessly with their wireless service provider and will enable robust wireless voice and data service for their medical personnel no matter where they are located inside a building", stated Ron Senchak, area vice president of wireless business solutions for ALLTEL.

"It was a pleasure working with ALLTEL and RL Cellular to design a campus-wide wireless network that would support robust in-building wireless voice and data communications for WakeMed's medical personnel", stated Cathy Zatloukal, President and CEO of MobileAccess. "Leveraging our flexible and scalable MA-1000 technology, hospitals can also add new services that will enhance operational efficiencies and patient care without disrupting existing services."

The MobileAccess-1000 Series is a multi-service voice and data platform that easily connects to wireless service provider networks and enables upgrades to future services such as 3G, UMTS and WLAN, with no additional infrastructure required. Distributing RF signals effectively and elegantly throughout the inside of buildings, the MobileAccess-1000/1200 provides comprehensive coverage for current and future wireless applications. The product portfolio offers wireless service providers a range of solutions for cellular/PCS voice, cellular/PCS data, Wireless LAN, two-way radio, and paging in any environment. This solution provides the flexibility to begin with a single wireless voice service and add new services as they are needed.

WakeMed was one of the first hospital systems in the United States and today is a 752-bed private, not-for-profit health care organisation. The system comprises a network of health care facilities throughout Wake and Johnston Counties, including a 515-bed tertiary referral hospital, a 114-bed full-service hospital, a 68-bed rehabilitation hospital, numerous outpatient facilities, skilled nursing and home health. WakeMed's team of 6300 nurses, technologists and medical support staff and more than 1000 affiliated physicians serve the residents of North Carolina using the most advanced technologies and facilities to ensure the finest in health care.

RL Cellular Installation Inc., based in Garner, North Carolina, installs carrier equipment on the inside and outside of the buildings to provide coverage in urban areas and inside buildings where concrete and steel materials inhibit the relay of radio frequency (RF) signals. The carrier equipment significantly improves the quality of their coverage in the structure and its surrounding.

ALLTEL is a customer-focused communications company with more than 13 million customers and $8 billion in annual revenues. ALLTEL provides wireless, local telephone, long-distance, Internet and broadband services to residential and business customers in 26 states.

MobileAccess Networks is a developer of in-building wireless solutions for corporate enterprises and wireless service providers. The MobileAccess Product Family leverages patented techniques for the transmission of Radio Frequency signals over optical fibers. MobileAccess products guarantee business-quality performance and reliability for all current and future wireless services, including cellular voice, Wi-Fi and public safety, throughout large buildings and campus environments.

With hundreds of networks installed worldwide, MobileAccess Networks UnWires the Workplace with cost-effective, scalable solutions that deliver superior wireless coverage for all data and voice applications. Founded in 1998, MobileAccess Networks provides in-building wireless solutions to Cingular Wireless, Verizon Wireless, Sprint PCS, Nextel, T-Mobile, Partner, Deutsche Telecom, France Telecom, Orange, Cellcom and DutchTone. High profile customers include U.S. House of Representatives, Ft. Lauderdale Airport, American Family Insurance, American University, Red Cross and many others. More company news is available in the VMW March 2005 article St. Mary's and Duluth Clinic Health System selects MobileAccess for Wi-Fi network.

Leslie Versweyveld

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