Cybernet Medical adds Interactive Voice Response to the MedStar system for enhanced patient information collection

Ann Arbor 14 April 2005Cybernet Medical's MedStar Disease Management Data Collection System now offers Interactive Voice Response (IVR) features. The MedStar's IVR application, an automatic telephony technology that enables an electronic dialogue via a touch-tone telephone, can be used to further support the remote care of chronic disease patients. Through the IVR feature, subjective questions can be used in conjunction with the MedStar's collection and transmission of a patient's physiological data to assist in the development of a more detailed clinical assessment.


"IVR technology can be successfully used to assess patient progress and to encourage patients to stick with their health care programmes", stated Eric Lichtenstein, director of Cybernet Medical. "For example, medications taken as prescribed and improvements in diet and exercise can greatly influence a positive outcome for a chronic disease patient. Through IVR technology, health care providers now have a cost-effective way to frequently evaluate and educate their patients outside of the hospital or clinic setting."

The MedStar device collects data directly from measurement tools such as blood pressure cuffs and glucose monitors and transmits it to a collection server over a standard telephone line. It is especially useful for monitoring special needs patients with diseases such as diabetes, congestive heart failure, slow-to-heal wounds and high blood pressure. Through its telephone-based IVR feature, additional information can now be obtained to provide a more complete picture of a patient's health care status.

Cybernet Medical, a developer of biometric monitoring technology and medical devices for outpatient care, is focused on changing the way chronic care patients are monitored and diagnosed. Through research funded by NASA, National Institutes of Health and the Defense Advanced Research Projects Agency (DARPA), Cybernet Medical has developed and patented electronic devices, networked databases, and Web-based user interfaces for the collection and management of physiological data. More news is available in the VMW December 2003 article Cybernet Medical collaborates with INTEGRIS Health to win USDA grant for Rural Oklahoma Telemedicine Project.

Leslie Versweyveld

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