Wray Community Hospital selects Optio software to provide Electronic Health Record solution

Alpharetta 27 April 2005Wray Community Hospital, a 16-bed acute-care facility in Wray, Colorado, has selected the Optio QuickRecord and MedEx Suites to provide electronic health record and forms management solutions. Wray and Optio will begin a phased roll-out of Optio solutions this June. The systems are expected to be in full production by January 2006.


The Optio QuickRecord Suite will help automate Wray Community Hospital's health care delivery processes by enabling the organisation to move to a paperless operation, improve patient care and enhance work flow efficiency. The QuickRecord Suite is an integrated EHR-enabling solution. It is offered on a subscription license, minimizing the impact on health care organisations‚ capital budgets, while providing lower total cost of ownership than monolithic system replacement strategies.

"Without Optio's affordable and scalable QuickRecord solutions, it would probably have been many years before our rural, critical-access hospital would have been able to implement an electronic health record system", stated Wray's Chief Financial Officer Rod Larsen. "With the small technology footprint, ease of integration with our existing systems such as Siemens MedSeries, low overhead requirements and relatively quick return on investment within 18 months, the QuickRecord Suite makes an excellent fit for a facility like ours with only 16 licensed beds and 70 FTEs", Rod Larsen continued.

The QuickRecord Suite will also enable Wray to better co-ordinate care for its patients. "Today, when a patient is seen in our clinic and later treated in our emergency room, their clinical information is stored in two paper records", stated Christy Wall, director of nursing at Wray. "The QuickRecord Suite eliminates these redundancies and the potential for errors in having two charts by providing an integrated electronic document management system that provides secure, web browser access to critical patient information across our two facilities."

In addition, physicians at Wray will also be able to review and sign documents in their queues to assist with chart completion and faster reimbursement cycles. QuickRecord also gives physicians the ability to specify exactly how they want patient information delivered to them based on report type: via secure messaging, Internet, fax or manual delivery, facilitating a gradual transition from manual to digital documents.

The deployment of Optio solutions also establishes the foundation upon which a community-based EHR can be built. "Our implementation of the QuickRecord Suite puts us in a excellent position to work with other hospitals to form a regional health network that we believe will facilitate improved patient care, cost containment and patient safety", stated Rod Larsen, Wray's CFO.

In a related initiative, Wray Community Hospital will automate its forms management processes by implementing the MedEx Suite in its hospital and adjacent clinic. "By automating our forms management processes, we will eliminate the costs and inefficiencies associated with preprinted forms", stated Christy Wall, Wray's nursing director. "We also begin moving toward a paperless environment in preparation for our QuickRecord implementation. We expect Optio solutions to help us reduce paperwork by at least 50 percent."

"Immediate electronic access to patient records will free up many hours in the workday now spent searching for paper charts and preprinted forms", Christy Wall continued. "It will allow our nursing staff to be more productive and to spend more of their time caring for patients rather than on paperwork."

Part of Optio's integrated portfolio of health care solutions, the MedEx Suite provides real-time access to electronic health care forms and other patient information without the expense and manual effort involved in processing preprinted forms. MedEx produces barcodes, eliminating manual scanning, indexing and filing. The system intercepts print-stream information or HL7 messages from hospital information systems and provides real-time access to patient information in a secure database that supports automated form distribution and on-demand printing.

"We look forward to working with Wray Community Hospital to address their comprehensive electronic health record and document management needs", stated Wayne Cape, chairman, president and chief executive officer of Optio Software. "At Optio, we believe electronic health record solutions that help health care providers contain costs and increase the quality of patient care should not be the exclusive privilege of large facilities. Our subscription-based licensing allows all health care organisations to cost-effectively deploy the QuickRecord Suite. From a technology perspective, we have designed our solutions to scale to meet the needs of small hospital customers like Wray as well as larger institutions such as Sharp HealthCare in San Diego; Banner Health in the Colorado Region; St. Joseph's Hospital in Atlanta; and Scripps Health in San Diego."

Wray Community Hospital is one of two not-for-profit, tax-supported district critical access facilities in Yuma County in northeastern Colorado. Licensed for 16 beds, the hospital provides acute inpatient care, emergency care, obstetrics/delivery, general and orthopaedic surgery, laboratory and imaging services, as well as a specialty care clinic. Wray Clinic, adjacent to the hospital, delivers primary care services to a rural service area with 5000 residents within a 30-mile radius of Wray, Colorado. The hospital and its adjacent clinic recorded approximately 26.000 total visits last year.

More than 700 health care organisations use Optio's forms automation, electronic health record and clinical document management solutions to capture, format, scan, view, sign, archive and deliver real-time access to patient information at the point of need. Optio Software provides document automation and electronic health record-enabling solutions to help organisations achieve unprecedented speed, accuracy, functionality and quality in their inbound and outbound document processes. More than 5000 customers use Optio solutions to streamline business documents and reduce costs as they extend their investments in hospital information systems (HIS) and enterprise resource planning (ERP) applications. Founded in 1981, Optio Software has its world headquarters in Alpharetta, Georgia, Europe, Middle East and Africa headquarters in Paris, and sales offices in Germany and the United Kingdom. More company news is available in the VMW April 2005 article Optio Software increases market focus with expanded customer advisory boards.

Leslie Versweyveld

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