Daou designs enterprise mobile health system for Adventist Health System

Exton 26 April 2005Daou Systems Inc., a provider of IT consulting and management services to health care organisations, will begin implementation of the enterprise mobile health strategy it has designed for Adventist Health System (AHS), a 37-hospital system headquartered in Lake Mary, Florida. The project marks the second significant mobile health contract Daou has signed this quarter.


Daou has completed several months of extensive site surveys and spectrum analyses for Adventist Health System, drawing up a comprehensive plan that maps the wireless infrastructure AHS needs to support a new health care IT software system from Cerner Corporation.

"Adventist Health System came to us to help the organisation build an infrastructure that will support the system's wireless capabilities", stated Vince Roach, Daou's CEO. "Our plan is to help them do that and a lot more, by guiding them through the transition from a hospital system with wireless technology in some areas to a truly integrated mobile health enterprise, able to realize the full benefits mobile technology offers for improving patient care, reducing medical errors and lowering costs."

Integrating emerging technologies such as wireless with existing enterprise systems is a core expertise at Daou. Over the past several years, the company has led national education sessions on the topic, and they have been widely attended by health care CIOs and IT directors. "Gartner predicted that the healthcare industry's investment in wireless technology would increase dramatically over the next several years, and we are seeing thatprediction play out every day", Vince Roach stated. "More and more health care CIOs are coming to us to help them ensure when they implement wireless technology that they do it right, with a strategy that encompasses the entire enterprise."

Darren Crane, general manager of Daou's Provider Services Group, will direct the project team at Adventist Health System. "Our plan is to have Wireless Local Area Networks (WLAN) set up in 17 of the system's hospitals by the end of the year, so the infrastructure will be ready when the Cerner implementation begins", he stated.

"We are very impressed with Daou's credentials in the mobile health arena, particularly the company's enterprise-wide approach", stated Tim Thompson, CIO of AHS Information Services. "That approach is exactly what we need to support our enterprise-wide implementation of the system. Some of our facilities already have wireless technology in some areas, and Daou will help us ensure those systems integrate smoothly with our overall system strategy."

Among the hardware AHS has selected for the project will be enterprise wireless gateways from Bluesocket Inc., a Daou alliance partner. "In addition to Bluesocket's authentication, security and roaming features, we like the guest access capabilities Bluesocket provides so that our patients and their families can have secure access to e-mail and the Internet while they're in our facilities", stated Mike Emmons, AHS Information Services Chief Technology Officer. "It's just part of the value Daou has already delivered with their experience and knowledge in the mobile health field."

Earlier this year, Daou signed a contract with Southern Regional Health System, located outside of Atlanta, to perform a comprehensive needs assessment and develop a vision and strategy for mobile health innovations, and for ensuring that those innovations, like a Laboratory Information System (LIS) system that goes live in August 2005, have the proper infrastructure to support them.

Adventist Health System was established in 1973 to oversee the operations of the Seventh-day Adventist Church's health care organisations in the Southern and Southwestern regions of the United States. Today, Adventist Health System operates 37 hospitals within ten states, totaling nearly 6000 licensed beds, as well as 23 hospital-based and freestanding home health and hospice agencies, and 24 extended-care facilities with more than 2500 long-term care beds. Adventist Health System's flagship organisation is Florida Hospital, a 1793-bed tertiary care centre with seven campuses in Central Florida.

Daou Systems Inc. provides expert consulting and management services to health care organisations in the design, deployment and support of IT infrastructure and application systems. The company's business focus is in three markets: payers of health care services in the commercial markets; providers of clinical services including hospitals and hospital systems; and government health care organisations.

Daou offers services that include application implementation and support, management and technology related business consulting, wireless and wired infrastructure, mobile health and network services, application development and integration, and Web-based portal solutions. Daou has provided services to more than 1600 health care organisations, including private and public hospitals, managed care organisations on both the payer and provider sides of the market, as well as integrated healthcare delivery networks and some of the nation's largest government health care entities. More company news is available in the VMW April 2005 article Daou launches strategic mobile health solution and signs Southern Regional.

Leslie Versweyveld

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