Parkview Health uses Fair Isaac's business rules technology with IDX Carecast to help improve health care services

Minneapolis 21 November 2005Parkview Health is using an integrated solution that combines Fair Isaac Blaze Advisor rules management technology with IDX Carecast enterprise clinical system to deliver sophisticated decision management support for health care providers across the organisation. The combined solution has enabled Parkview, a not-for-profit, community-owned network of eight north-eastern Indiana hospitals, to develop a series of expert business rules that improve the efficiency and safety of medication ordering and administration. Parkview has improved medication turnaround time by an average of 43 minutes and is providing its clinicians with valuable tools that support patient safety and help prevent adverse drug events.


"At Parkview Health, we are focused on how we use health care decision making to deliver trusted care and improve health in the community", stated Jerry Mourey, vice president of information systems at Parkview Health. "Blaze Advisor and Carecast have proven to be valuable technologies for the implementation of new decision management initiatives."

Carecast creates a comprehensive lifetime patient record by automating the work flow of users and supporting clinical, financial and administrative processes. As the embedded rules management component of Carecast, Blaze Advisor provides a rules building engine that enables health care organisations to develop tailored decision support functionality that addresses the requirements of speciality areas and patient safety initiatives. The use of expert rules allows doctors to make more informed decisions regarding care, to adopt best practices and to better understand the cause and impact of their decisions. Health care business managers gain the ability to control rules and business policies, and to set actionable limits that are flagged when reached.

"IDX's adoption of Blaze Advisor provides Carecast customers with an extremely robust decision engine and rules management solution", stated Dr. Robert Abarbanel, senior director of product strategy for Carecast. "Working in conjunction with the entire Carecast clinical system, Blaze Advisor rules management provides unmatched efficiencies in work flow, decision making and business processes."

Using Blaze Advisor, Parkview has implemented an expert rule that flags paediatric patients and requires verification of medication dosages based on the patient's weight. If the weight is not listed or does not correspond to the dose ordered, the system alerts the pharmacist to contact the patient's clinician to confirm the necessary information. Rules are also used to calculate estimated creatinine clearance when ordering certain antibiotics or other drugs than can affect kidney function; require potassium level verification for patients receiving Digoxin or potassium supplements; and require INR verification for patients receiving warfarin.

"Blaze Advisor is increasingly being embedded as the decision management component within other enterprise software applications, such as IDX Carecast", stated Carole-Ann Matignon, vice president of product management for Enterprise Decision Management Technologies at Fair Isaac. "The integration of Blaze Advisor within other software solutions provides compelling value to businesses looking to combine their existing technology with the industry's most powerful rules engine. Within Carecast, Blaze Advisor delivers consistent and precise decision management capabilities to analyse patient data against complex expert rules, helping to improve patient care."

Blaze Advisor is part of Fair Isaac's software and solutions for enterprise decision management (EDM), which combines data analytics, modelling and policy-level control to allow companies to define and manage their automated business systems for improved efficiency and greater profitability. Fair Isaac offers customers a combination of software and services allowing an enterprise to quickly implement customized systems that lower operational costs, reduce risk and provide greater accuracy and consistency of critical business decisions in interactive and batch applications.

Carecast is a fully integrated clinical, financial and administrative system, combining core clinical processes for orders, results, pharmacy and clinical documentation with administrative and financial processes for scheduling, registration, admitting, charging, and billing. The system automates work flow throughout the health care enterprise and enables rapid access to patient records across the care continuum, from admission to discharge, including inpatient and ambulatory care. The result is a comprehensive lifetime patient record that enhances the quality of care and promotes operational efficiencies.

Fair Isaac Corporation is a provider of creative analytics that unlock value for people, businesses and industries. The company's predictive modelling, decision analysis, intelligence management, decision management systems and consulting services power billions of mission-critical customer decisions a year.

Founded in 1956, Fair Isaac helps thousands of companies in over 60 countries acquire customers more efficiently, increase customer value, reduce fraud and credit losses, lower operating expenses and enter new markets more profitably. Most leading banks and credit card issuers rely on Fair Isaac solutions, as do insurers, retailers, telecommunications providers, health care organisations, and government agencies.

Founded in 1969, IDX Systems Corporation provides information technology solutions to maximize value in the delivery of health care, improve the quality of patient service, enhance medical outcomes, and reduce the costs of care. Our systems are deployed to serve approximately 150.000 physicians and are installed at over 3400 customer sites, including more than 850 group practices and approximately 370 integrated delivery networks servicing more than 500 hospitals.

IDX also provides its enterprise clinical software as a subcontractor to BT, Local Service Provider for the United Kingdom National Health Service's National Programme for Information Technology, an initiative to establish electronic patient records for 50 million patients.

The IDX Web strategy includes browser technology, e-commerce and web-based tools, built using Internet architecture, that facilitates access for patients, physicians and care providers to vital health information and data managed by the IDX clinical, administrative, financial, and managed care products. IDX has approximately 2400 full-time employees. More company news can be found in the VMW October 2005 article Health care leaders outline strategies for 21st-century care delivery at Fourth Annual IDX Healthcare Executive Summit.

Leslie Versweyveld

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