United Kingdom-based Addenbrooke's Hospital picks SumTotal to boost workplace performance

Mountain View 13 December 2005Addenbrooke's Hospital, a prestigious three-star NHS Foundation Trust based in Cambridge, United Kingdom, has launched SumTotal's LMS as its core system to manage the learning and development of its staff and to deliver assessment and measurement of all learning undertaken at the hospital. Implemented by SumTotal's United Kingdom-based partner Learning Management Services, Addenbrooke's selected SumTotal because of its potential for ROI.


Addenbrooke's will become the third in a string of European customers, the others being Inmarsat and Lloyds TSB, who have announced their use of SumTotal's solution in recent weeks. "The functionalities and benefits of this solution far outweigh the cost. Along with that, SumTotal demonstrated that it was the clear leader among LMS providers serving the health care industry", stated George Divanis, CIO of Addenbrooke's Hospital. "The hospital will now be able to address initiatives such as the National Project for IT (NPfIT), Clinical Negligence Scheme for Trusts (CNST) and Agenda for Change (KSF) with minimum effort and through a single system."

With approximately 1100 beds, Addenbrooke's Hospital employs over 8400 staff dedicated to the provision of a wide range of clinical and non-clinical services. The hospital contains over 50 specialized departments, all previously managing and administrating their own learning and development activities.

Centralizing all learning within the hospital is expected to deliver significant efficiencies in terms of management and administration costs, and to enable a greater focus on the learning needs of the individual as well as the organisation itself. Indeed, the introduction of bite-sized e-learning modules, accessible to staff directly from hospital wards, is already set to improve staff productivity, motivation and moral, believes George Divanis.

"Instant access to learning, knowledge and expertise is highly valued by staff, especially when it does not hinder delivery against their primary responsibility - patient care", George Divanis stated. "In terms of human resource management, implementing this solution allows us to attract, motivate and retain talented and skilled staff, while engendering a true learning culture across the hospital."

The new system enables Addenbrooke's Hospital to deliver and measure the Trust's investment in staff performance and to ensure that all legislated learning is completed and kept in date. Authorization processes for course attendance are also managed by SumTotal's platform.

"We now have an effective means to monitor, utilize and deliver knowledge and to assess the effectiveness of our learning and development against key strategic objectives", stated George Divanis. "Compliance and performance reporting are huge undertakings within the health service, and this has been made all the more simple through the implementation of this platform."

Finding a solution capable of addressing such a broad scope of requirements was essential if the hospital was to achieve its vision of a core learning and development community, confirms Tony Wardle, director at Learning Management Services. "SumTotal delivers impressive functionality and scalability, which meant Addenbrooke's Hospital could address a plethora of needs", Tony Wardle commented. "Its superior interoperability gives the option of linking to almost any other system, enabling us to structure a virtual learning community for the hospital."

"Addenbrooke's Hospital has revolutionized its learning environment, signaling the way ahead for the Health Service as a whole. The benefits extend beyond staff and hospital management alone", added George Divanis.

"We believe that patients will benefit from the boost to organisational performance that this solution will deliver", stated Don Fowler, chief executive of SumTotal Systems. "Alongside empowering staff to manage their own career development, we see this platform as a vehicle for the powerful exchange of knowledge and information across departments, which will enable Addenbrooke's medical professionals to improve the way they do their jobs."

Based in Cambridge, United Kingdom, Addenbrooke's Hospital is a prestigious 3 star NHS Foundation Trust. An international centre for biomedical research and medical education, the Trust shares its site with the University of Cambridge Clinical School, the National Blood Authority, the Welcome Trust and Glaxo SmithKline. The hospital is a national and regional centre for cancer services, organ transplantation, neurosciences and genetics. It also serves as the local district hospital for approximately 500.000 people who live in the Cambridge area.

Learning Management Services is an independent learning technology company which partners with its clients to build the most comprehensive and efficient learning and development infrastructures required today and for the future. By being independent it offers impartial advice and the most appropriate learning technology solutions to address business issues and help achieve business goals. Learning Management Services provides clients with consulting and strategy, infrastructure, products, implementation and project management services.

SumTotal Systems Inc. is a provider of learning and business performance technologies and services. SumTotal deploys mission-critical solutions that align learning with organisational and business goals to generate significant bottom-line results. With more than 17 million users worldwide, SumTotal has helped accelerate performance and profits for more than 1500 of the world's best-known companies and government agencies including Accenture, Aetna, Cendant, DaimlerChrysler, Delta Air Lines, Harley-Davidson, Microsoft, Novartis, PNC Bank, U.S. Army, U.S. Air Force, U.S. Navy, U.S. Coast Guard, U.S. Bancorp, United Airlines, Vodafone, Wachovia and Wyeth. SumTotal has offices throughout the United States, in London, Paris, Singapore, Sydney, Tokyo, Hong Kong and Hyderabad, India.

Leslie Versweyveld

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