Salud operates fourteen clinics in nine very diverse communities encompassing six thousand square miles - some in very rural areas - so Salud physicians would travel 150 miles or more between locations for required meetings and appointments. Commute times and associated expenses, as well as lost productivity and client interactions, led to Salud evaluating videoconferencing solutions that would enable the Centers to realize greater overall efficiencies.
"As we evaluated a number of videoconferencing options, quality and investment protection were key considerations for determining the right solution", stated John Santistevan, CFO of Salud Family Health Centers. "We have been very pleased with our decision to implement LifeSize high definition video communications due to the quality of the transmissions and cost savings opportunities."
Salud uses LifeSize Room systems to conduct approximately ten videoconferencing sessions each month with attendees in various locations. These interactions include compliance and certification trainings such as HIPAA and OSHA, client consultations and recently even a review of Salud's Avian Flu preparedness plan. LifeSize Room provides multimedia sharing so that all meeting attendees can see each other and various content simultaneously, thus allowing participants to stay focused and engaged just as if they were in the same physical location.
"Video communications in real time encourages the type of lively interaction that you find when everyone is meeting in the same room", stated Jennifer Morse, development director at Salud Family Health Centers.
As a result of LifeSize Room, Salud has reduced travel costs since staff members no longer need to go from clinic to clinic to accomplish what can be done effectively over video instead. Salud's physicians, dentists and other medical providers are able to focus even more on their patients, which have subsequently increased patient outreach and related revenue. LifeSize high definition video communications will also allow Salud the opportunity to cost-effectively expand its training curriculum and, in the future, extend the Centers' reach to other outside medical facilities for enhancing patient care.
"Telemedicine is becoming a significant high definition video communications application given the many different ways it has a positive impact on the quality of life", stated Craig Malloy, CEO of LifeSize. "Salud is very representative of LifeSize telemedicine customers that are benefiting from this progressive technology by providing improved and enhanced services to their constituents while also increasing their operational efficiencies and bottom-lines."
LifeSize Room, with its patent-pending industrial design and high definition technology, offers the very best price-to-performance available on the market. By delivering higher video quality at all bandwidths, LifeSize Room enables every type of business around the world to realize a greatly enhanced user experience.