New York City Department of Health and Mental Hygiene selects eClinicalWorks unified EMR/PM solution

Westborough 16 April 2007The New York City Department of Health and Mental Hygiene has chosen eClinicalWorks unified electronic medical records (EMR) and practice management (PM) in a $19,8 million deal as part of its Primary Care Information Project (PCIP) initiative. Initially, 1300 physicians serving the City's neediest communities are implementing eClinicalWorks EMR/PM, with the potential of expanding to additional providers. Participating physicians will also have access to eClinicalWorks Patient Portal to engage City physicians and their patients in more effective medical management.

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PCIP is part of a $27 million Mayor Bloomberg initiative to improve the quality and efficiency of health care in New York City and has been established to support the adoption and use of prevention-oriented electronic health records (EHRs) primarily among providers who care for the city's underserved and vulnerable populations. Recipients of eClinicalWorks software will initially be primary care providers from outpatient practices including Community Health Centers, correctional facilities at Riker's Island and hospital-affiliated outpatient ambulatory care networks.

Electronic health records help patients by speeding diagnosis, minimizing costly and life-threatening medical errors, and discouraging unnecessary tests and procedures. Doctors can know instantly who is overdue for screening or immunization, and who needs extra attention. EHRs have the potential to dramatically improve preventive care and close the gap on health disparities.

"Using EHRs in primary care could actually improve people's health", stated Dr. Farzad Mostashari, Assistant New York City Health Commissioner directing the City's Primary Care Information Project. "They improve care and place much-needed emphasis on preventive medicine. We are pleased to be working with eClinicalWorks to bring this critical technology to the New Yorkers who need it most."

New York City Mayor Michael Bloomberg has voiced strong support for EHRs. "We need to make EHRs as standard as stethoscopes in doctors' offices across the country", he stated in a recent health policy speech. "That's because the essence of preventive care is information - information that patients, doctors, and other health care workers need so they can make the right decisions, at the right times."

As part of PCIP, the City will purchase licenses from eClinicalWorks, which will then be deployed in individual practices fitting predetermined criteria set by the project. Using eClinicalWorks EMR/PM, primary care physicians in the City will be able to monitor and better manage chronic care for patients, and promote patient safety while reducing costs.

"New York City is known for being at the forefront of many innovative initiatives, promising that this project will be watched nationally", stated Girish Kumar Navani, president of eClinicalWorks. "We will develop a Take Care New York (TCNY) version of the product, incorporating all of TCNY's measures and a radically new way for managing chronic care. These new features will become part of our core product, further distinguishing our EMR and benefiting all primary care doctors across the United States. In addition, Patient Portal will be deployed to improve patient/physician communication. eClinicalWorks will be opening an office in Manhattan to centrally manage this initiative. We are confident that this additional location will help stimulate our growing business."

eClinicalWorks is a privately-held expert in the unified electronic medical record (EMR) and practice management (PM) market. The company's EMR/PM solutions are proven for every market segment: large practice groups, including Massachusetts eHealth Collaborative (MAeHC) and Electronic Health Records of Rhode Island (EHRRI), as well as medium, small and solo practices regardless of speciality.

The company enjoys high profitability with a five-year compounded growth rate of more than 100 percent year-to-year. With an established customer base of more than 2200 customers across all 50 states, eClinicalWorks has been awarded multiple top industry honours including Best in KLAS in 2006, 2005 and 2004, a top solution by TEPR for four consecutive years and the 5-STAR rated EMR solution by AC Group for three years. Based in Westborough, Massacusetts, eClinicalWorks has additional offices in Alpharetta, Georgia. More company news can be found in the VMW February 2007 article St. Luke's Health System in Idaho selects eClinicalWorks unified EMR/PM solution.


Leslie Versweyveld

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