Bangkok Hospital Group launched a project to integrate and centralize its electronic medical records with IBM Power Systems in an effort to improve services by providing the most convenient and effective care. The new system will manage and interconnect the medical records to other hospitals in the network, offering patients a "one-stop" registration, along with quicker and more convenient services.
In addition to improved efficiency in patient records and tracking, the group of hospitals will also upgrade its financial and business management system with IBM Cognos TM1, which provides intelligent financial analytics capabilities. The software will connect hospital data and analyze statistics to help executives make precise investment decisions that will truly meet patients' needs.
Dr. Chatree Duangnet, Chief Executive Officer of Bangkok Hospital Medical Center, stated: "Throughout our 37 years of operation we have sought to provide medical services that match the highest international standards, employing the most appropriate and up-to-date practices and technology in all fields of medicine. With IBM, we are able to offer an effective treatment analysis faster than before, and with more convenient services. The systematic and integrated data system will be of great benefit for medical research, paving the way for Bangkok Hospital Group to set a new standard of Smarter Healthcare in Thailand."
Veerasak Kritsanapraphan, Chief Information Executive, Bangkok Hospital Group, added: "The IT development projects with IBM greatly benefits both patients and doctors. From now on patients of Bangkok Hospital and 17 other centres in the group can experience a single, hassle-free registration process, while doctors can instantly track patient medical history. To support our business expansion, we also adopted IBM software to help the hospital improve its financial performance management with 'what-if' modelling capabilities for more effective business planning. This technology will help executives meet clients' needs and bring greater returns."
According to Thanwa Laohasiriwong, Country General Manager, IBM Thailand Co. Ltd., "Bangkok Hospital Group is a great example of an organisation applying IT systems for service excellence and effective management. In a business which is all about making people feel confident of the treatment they are receiving, our technology and innovation, together with our highly experienced and skillful support team will help Bangkok Hospital Group achieving its future business goals."
IBM works with clients around the world to create smarter health care systems. This includes better integrated data so doctors, patients and insurers can share information seamlessly and efficiently; moving away from paper records in order to reduce medical errors and improve efficiencies; and applying advanced analytics to vast amounts of data to improve medical research, diagnosis and treatment.
Bangkok Hospital Group, under the management of Bangkok Dusit Vejchakarn Public Company Limited, has been a major private hospital group operating under "Bangkok Hospital" name since 1972. The group provides full medical services to Thai and international patients from 17 centres throughout the country including Bangkok Hospital, Samitivej Hospital and Bangkok Nursing Home (BNH). The group has invested in IT development projects and has received the ISO 9002 & 9001:2000 accreditation and Hospital Accreditation by the Ministry of Public Health of Thailand.
Bangkok Hospital itself has been granted the accreditation for international quality health care services and management system, quality and safety control, high standard management and Disease-Specific Care Certifications from the Joint Commission International (JCI), the world's largest accreditor of health care organisations in the United States. The group also received the accreditation from the Telemedicine for the Mobile Society (TEMOS), the network for quality in medical care in Germany. Bangkok Hospital Group has invested in the medical care through multi-disciplinary teams of highly trained specialists and high technology diagnostic and treatment facilities. With the continuous development, the group is ranked as the top medical service provider in Southeast Asia.
More IBM news can be found in the VMW August 2009 article IBM award for innovative solution to tackling world's most critical social and environmental problems.