Frederick Memorial and Christus Health to launch MEDSEEK eHealth ecoSystem

Birmingham 30 March 2010MEDSEEK, a provider of health care enterprise portal connectivity solutions, has expanded its relationship with long-time partner Frederick Memorial with its engagement to develop the health care organisation's comprehensive eHealth ecoSystem. The company also plans to develop Christus Health's consumer portal in a first step toward implementing the eHealth ecoSystem by MEDSEEK.


Frederick's ecoSystem will combine a patient portal and consumer-facing website with its existing MEDSEEK physician portal to create a fully-integrated, single-platform system, allowing patients, physicians and clinicians to share information in a secure, on-line environment. Because the MEDSEEK ecoSystem is vendor-neutral, Frederick will be able to leverage its existing health care information system investment.

Frederick Memorial continues to deepen its relationship with MEDSEEK based on the success of its physician portal, launched in 2008. "MEDSEEK and Frederick Memorial have had a strong relationship going back eight years. MEDSEEK's leadership is clearly in tune with what we're doing at Frederick Memorial, and they are genuinely interested in our success", stated David Quirke, CIO for the Maryland-based organisation.

The physician portal currently connects 375 Frederick Memorial physicians and receives more than 1000 logins per month. "Our physician portal has been the single greatest physician satisfier over the past seven years, based on our internal surveys. In fact, at a time when we might expect physician satisfaction to be at an all-time low regarding technology, it is higher than it has ever been", stated David Quirke. "As we move toward the patient portal as a next step, MEDSEEK will be an integral part of our holistic approach to managing data within our own system and the community as a whole."

"Frederick Memorial and MEDSEEK have a long-standing and productive relationship, built on our shared vision of transforming health care and advancing the user experience", stated Peter Kuhn, CEO of MEDSEEK. "The eHealth ecoSystem will provide a user-friendly environment that drives information sharing and operational efficiencies across multiple business lines. The system will also move Frederick beyond meaningful by engaging consumers, patients, physicians and employees throughout their community."

Frederick Memorial recently achieved HIMSS Analytics Stage 6 for EMR adoption, placing the hospital among the top 1 percent of hospitals nationwide. According to David Quirke, "The portability of data facilitated by our MEDSEEK relationship is one of the significant reasons we were able to accomplish this."

Frederick Memorial is a 300-bed general hospital located in Frederick, Maryland, an hour west of Baltimore, and has been serving the health care needs of the surrounding community for more than 100 years.

MEDSEEK will work quickly to revitalize the Christus Health health care system's web presence, which has not seen a major update since Christus was formed, and consolidate its 18 sites into a single, enterprise-wide consumer portal. Existing vendor contracts require a June 2010 go-live date for the new community-facing site, which will drive increased web traffic, greater brand recognition and high user loyalty. In addition, the solution will allow for future system integration, is scalable for future growth and positions the Christus network to continue effectively engaging and serving patients, residents and consumers.

"We chose MEDSEEK because of their willingness to meet our aggressive timeframe on the enterprise website, consolidating all of our external web presence to a single platform. We will also look to MEDSEEK to grow with our needs and prepare us for the next step: engaging patients", stated Christus Health Director of eMarketing Michael Fouratt. "Once we have our single website, we will quickly move to use the MEDSEEK risk assessment tools to build service line awareness and help our patients take a more wellness-focused approach to their own health care."

"We welcome the opportunity to work with Christus in developing its enterprise-wide consumer portal to replace the network's multiple sites with platforms that are more interactive and user-friendly", stated Peter Kuhn, MEDSEEK CEO. "We also share Christus Health's vision for a fully-integrated health care experience that links patients, physicians and clinicians across the health care system."

Christus Health, an international Catholic, faith-based, not-for-profit health system, is headquartered in Dallas and is comprised of almost 350 services and facilities, including more than 50 hospitals and long-term care facilities, 175 clinics and outpatient centres and dozens of other health ministries and ventures. Christus services can be found in over 60 cities in Texas, Arkansas, Iowa, Louisiana, Missouri, New Mexico, Georgia, Utah and Mexico. The system employs approximately 30.000 Associates and has over 10.000 physicians on facility medical staffs who provide care and support for patients. Christus Health is listed among the top ten Catholic health systems in the United States.

Since 1996, MEDSEEK has focused exclusively on eHealth and creating a better experience for constituents across the health care enterprise, including consumers, patients, family members, physicians, employees and payers. The eHealth ecoSystem optimizes the health care experience for constituents by leveraging an organisation's existing IT investments and infrastructure to facilitate secure, timely information access and exchange. From its content management system used by more than 775 hospitals to innovative patient portals and its award-winning clinical portal, the eHealth ecoSystem's browser-based technology removes traditional integration and communication barriers, creating a "virtual front door" for the hospital. More company news can be found in the VMW October 2007 article Good Samaritan Hospital selects MEDSEEK to improve clinical collaboration and decision making.


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