In only 45 days, CliniComp International has implemented its Clinical Information System (CIS) at Brooke Army Medical Center at Fort Sam Houston, in San Antonio, Texas. CliniComp's CIS replaces the former company's CIS solution which was in place at Brooke since mid-1996. The short period of time between contract signing and full installation can be considered as a real achievement, compared with the six to twelve months which it typically takes health care organizations to install enterprise-wide clinical solutions.
Brooke Army Medical Center constitutes a state-of-the-art 450-bed health care facility that includes the world-famous Institute of Surgical Research Burn Center. It is the first Department of the Army hospital to be formally certified as a level-one trauma centre and is the twelfth Department Of Defence (DOD) health care organization to implement CliniComp's CIS. The CliniComp CIS enables care providers throughout the Brooke enterprise to have real time access to complete inpatient records, allowing an improved decision-making. Additionally, the CIS integrates information from all care areas, including the departmental systems, ambulatory facilities and patient monitoring equipment, into a central repository for quick and easy access as well as analysis.
CliniComp's standards-based CIS enabled Brooke to rapidly implement the solution in barely 45 days on the hospital's existing hardware and network infrastructure. In order to guarantee the reliability of the system, CliniComp connects Brooke with the company's headquarters in San Diego, California, via a digital Virtual Private Network (VPN). CliniComp engineers do remote monitoring and maintenance of the system through this link. The use of a VPN solution is a new experience for CliniComp and was part of the 45-day fast-track implementation at Brooke.
Brooke's selection of a replacement CIS vendor was completed to address the specific needs that weren't getting met with the original system which had been installed in 1996. Brooke originally implemented a CIS to easily and quickly enter and retrieve inpatient information, but the system could not meet demands. The old system had very slow performance and was difficult to search, according to Colonel Daryl N. Zeigler, M.D., who is Brooke's chief of physical medicine and rehabilitation, as well as a consultant in medical informatics and telemedicine for the medical centre. In the past, the patient administration division frequently found it difficult, at times even impossible, to print out complete records, whereas the system didn't provide an intuitive process for physicians to easily retrieve documents, such as progress notes or consultation notes, as Dr. Zeigler states.
Many departments resorted to printing out full patient records as a backup because Brooke's previous CIS was unreliable. Instead of moving away from paper files, filing cabinets were filling with these printouts. Several hospital departments even boycotted using the system and continued to document on paper. Dr. Zeigler served as the medical centre's project officer for the final evaluation, selection and implementation of the CliniComp CIS. He found that CliniComp was able to address all the problems experienced with the existing system and offer the hospital staff 100 percent reliability, redundant systems and the ability to search for and quickly retrieve patient data.
CliniComp International has an unequalled track record of performance in clinical information management going back to 1983. The company has been responsible for some of the largest clinical information systems installations in the world, as well as numerous hospital-wide implementations. Next to this, CliniComp provides a Virtual Clinical Information System (VCIS) service that enables health care organizations to have the full functionality of a CIS without purchasing the necessary hardware and software. The powerful and highly efficient Clinical Analysis and Reporting Service (CARS) offers expert consulting services and equally allows hospitals to perform effective storage, retrieval, cleansing and analysis of data from CliniComp's Global Database.